User Agreement

Last Updated: March 18th, 2025

Welcome to Split!

By accessing and using our website, application, or service ("Split"), you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use Split.

By creating an account, you agree to our terms and conditions. These terms include the following:

1. Acceptance of Terms

By using Split, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. User Registration

In order to access certain features of Split, you may be required to create a user account. You agree to provide accurate and complete information during the registration process.

3. User Responsibilities

4. Content and Use

5. Intellectual Property

All content and materials on Split, including but not limited to text, graphics, logos, images, and software, are the property of Split and are protected by intellectual property laws.

6. Privacy Policy

Our Privacy Policy explains how we collect, use, and disclose information from our users. By using Split, you consent to the practices outlined in our Privacy Policy.

7. Payment Processing by Stripe

Split facilitates payments between users and businesses through the services of Stripe. By making payments through Split, you agree to be bound by Stripe's terms of service, which can be found at Stripe Terms of Service.

8. Prohibited Items and Activities

9. Disputes

In the event that a charge made through Split is reversed or canceled due to a dispute between a user and a business, Split assumes no liability for the payment. Both the user and the business are responsible for resolving the dispute directly. Split will investigate the situation and work to mediate and resolve the issue fairly between both parties.

If any party—either the user or the business—is found to have acted in bad faith, such as intentionally disputing a charge or knowingly processing a charge with the intention of reversing it, they will be immediately removed from the platform. Split reserves the right to suspend or terminate accounts for bad faith actions in relation to payment disputes.

During the investigation and resolution process, Split will take appropriate steps to ensure fairness, but it is ultimately the responsibility of the involved parties to resolve the dispute in good faith. Split will not be held liable for any financial losses resulting from disputes, charge reversals, or canceled transactions.

10. Payment Failure

In the event that an ACH payment to a business facilitated by Split fails, Split will assume responsibility for the payment and take on the associated debt and liability for the user whose payment has failed. However, this guarantee is subject to the condition that the business accepted the payment in good faith, with no knowledge or reason to believe that the user would be unable to make the payment.

If there is any evidence of collusion or bad faith actions on the part of the business—such as knowingly accepting a payment that they should have reasonably expected to fail—Split's liability for the failed payment will be null and void. In such cases, the business will be held responsible for the failed transaction.

By using Split, both businesses and users agree to these terms regarding payment failures and acknowledge that Split's liability is contingent upon the business's good faith actions in accepting payments.

11. Taxes

12. Termination

Split reserves the right to terminate or suspend your account at any time for violation of these terms or for any other reason.

13. Changes to Terms

Split may update these terms from time to time. We will notify users of any material changes.

14. Disclaimer of Warranties

Split is provided "as is" without any warranties, express or implied.

15. Limitation of Liability

Split shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

16. Governing Law

This Agreement is governed by and construed in accordance with the laws of the District of Columbia, Washington DC.

17. Contact Information

If you have any questions about these terms, please contact us at splitloyalty@gmail.com or at 2438 18th Street NW, Washington DC 20009.

Split

2438 18th Street NW

Washington DC 20009

taylor@split-loyalty.com

Founder: Taylor Volpe