Effective Date: January 1, 2025
This Privacy Policy explains how Split collects, uses, discloses, and protects your information when you use our services. By using Split, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information, including:
- Personal Information: Your name, email address, phone number, postal address, payment information, and other identifiable information.
- Usage Data: Information about how you use our Service, including your interactions and transactions.
- Device Information: Information about your device, such as IP address, browser type, and operating system.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service.
- Process transactions and send related information.
- Communicate with you, including sending updates, promotions, and other information.
- Monitor and analyze trends, usage, and activities.
- Ensure compliance with legal obligations.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, including Stripe for ACH payment processing.
- Business Transfers: In connection with any merger, sale, or transfer of our assets.
- Legal Requirements: To comply with legal obligations and protect our rights.
4. Security
We implement industry-leading security and safety measures, including encryption and secure communication protocols, to protect your personal and financial information. We partner with Stripe, a trusted payment processor, to ensure secure ACH transactions between users and businesses.
In the event of a data breach, we will promptly notify affected users and comply with applicable laws and regulations, including state data breach notification requirements.
5. Your Choices
You can update your account information, opt out of certain communications, and exercise your data protection rights by contacting us.
6. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
7. Compliance with Payment Regulations
We comply with the Electronic Fund Transfer Act (EFTA) and Regulation E to protect users in electronic payment systems.
- Unauthorized Transactions: If you notice an unauthorized transaction, contact us immediately at taylor@split-loyalty.com. Users may have limited liability if they report unauthorized activity promptly.
- Dispute Resolution: To dispute a payment or transaction, reach out to us for support.
8. Gramm-Leach-Bliley Act (GLBA) Compliance
As part of our commitment to safeguarding your financial information, we comply with the Gramm-Leach-Bliley Act (GLBA) by:
- Protecting your financial information through advanced security measures.
- Sharing your data only with trusted service providers, such as Stripe, to facilitate secure payment processing.
- Never selling your financial information to third parties.
9. Changes to this Policy
We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on our website.
10. Contact Us
If you have any questions about this Policy, please contact us at:
Email: taylor@split-loyalty.com
Address: 2438 18th Street NW, Washington DC 20009